VACCINATIONS & PARASITES

All pets must be current on their Rabies, Distemper, Parvovirus, Parainfluenza, Hepatitis, and Bordatella vaccinations along with being free of Parasites. A copy of your pet’s "up-to-date vaccination records" must be supplied to Heavenly House Sitting & Pet Care prior to services being rendered.

Please remember that your pet’s vaccinations do expire, and our records will need to be updated periodically. If at any time, your pet is found to have fleas or ticks we will contact you for advice as to what treatment your pet would require.

SPAYING AND NEUTERING

We prefer that all pets are spayed and neutered although we understand that sometimes, due to age, this might not be possible.

BEHAVIOUR/HEALTH/SAFETY

We reserve the right to refuse to care for any pets that are injured, sick, in pain, destructive, disruptive, have severe separation anxiety, females in heat, not properly socialized or have aggressive behaviour hence; possibly jeopardizing the health and safety of other pets or our staff.

Should your pet(s) require immediate veterinarian care, we will do our best to contact you but if unable to reach you or your emergency contact, we will transport your pet(s) to the veterinarian listed in your Contract. If your veterinarian is not available we will go to the closest veterinarian clinic. You will be responsible for any and all veterinarian fees incurred for your pets’ treatment(s).

Your pet(s) must be in good health. i.e. No coughing, sneezing, vomiting or diarrhea at least 48 hours prior to start date of Contract. If your pets are displaying any of these symptoms while they are in our care, you may be asked to pick them up or have someone else pick them up.

If any of your pets have been treated for a contagious illness, we cannot accept your pets for at least 2 weeks after veterinarian treatment has been completed.

We will accept pets that require routine medications and/or injections (additional fee will be charged), but we are not equipped to care for acutely sick pets.